Guide for landlords: electrical safety standards in the private rented sector - Government Published June 2020

1. Introduction

The majority of landlords are proactive when it comes to ensuring the safety of their tenants and make a welcome contribution to the housing market. But a minority fail to do so, putting their tenants in danger as a result.

These new Regulations require landlords to have the electrical installations in their properties inspected and tested by a person who is qualified and competent, at least every 5 years. Landlords have to provide a copy of the electrical safety report to their tenants, and to their local authority if requested.

This means that all landlords now have to do what good landlords already do: make sure the electrical installations in their rented properties are safe.

The Regulations come into force on 1 June 2020 and form part of the Department’s wider work to improve safety in all residential premises and particularly in the private rented sector.

This is a major step towards levelling up the private rented sector, making sure it will offer high-quality, safe and secure housing. Along with our social and owner-occupied sectors, this is housing this country deserves.

This government values the contribution made by good landlords, the majority of whom provide well maintained, safe, secure and high-quality places to live, work and raise families.

Read the Regulations.

Read the Explanatory Memorandum to the Regulations.

2. What do the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 require?

Landlords of privately rented accommodation must:

  • Ensure national standards for electrical safety are met. These are set out in the 18th edition of the ‘Wiring Regulations’, which are published as British Standard 7671.

  • Ensure the electrical installations in their rented properties are inspected and tested by a qualified and competent person at least every 5 years.

  • Obtain a report from the person conducting the inspection and test which gives the results and sets a date for the next inspection and test.

  • Supply a copy of this report to the existing tenant within 28 days of the inspection and test.

  • Supply a copy of this report to a new tenant before they occupy the premises.

  • Supply a copy of this report to any prospective tenant within 28 days of receiving a request for the report.

  • Supply the local authority with a copy of this report within 7 days of receiving a request for a copy.

  • Retain a copy of the report to give to the inspector and tester who will undertake the next inspection and test.

  • Where the report shows that remedial or further investigative work is necessary, complete this work within 28 days or any shorter period if specified as necessary in the report.

  • Supply written confirmation of the completion of the remedial works from the electrician to the tenant and the local authority within 28 days of completion of the works.

3. Which rented properties do the Electrical Safety Regulations apply to?

The Regulations apply to new tenancies from 1 July 2020 and existing tenancies from 1 April 2021.

If a private tenant has a right to occupy a property as their only or main residence and pays rent, then the Regulations apply. This includes assured shorthold tenancies and licences to occupy.

See guidance on tenancy types.

Exceptions are set out in Schedule 1 of the Regulations and include social housing, lodgers, those on a long lease of 7 years or more, student halls of residence, hostels and refuges, care homes, hospitals and hospices, and other accommodation relating to healthcare provisions.

4. What about Houses in Multiple Occupation (HMOs)?

A house in multiple occupation (HMO) is a property rented out by at least 3 people who are not from one ‘household’ (for example a family) but share facilities like the bathroom and kitchen. If an HMO is a tenant’s only or main residence and they pay rent, then these Regulations apply to the HMO.

The Management of Houses in Multiple Occupation (England) Regulations 2006 previously put specific duties on landlords around electrical safety. This requirement has now been repealed, and HMOs are now covered by the new Electrical Safety Regulations.

HMOs with 5 or more tenants are licensable. The Housing Act 2004 has been amended by these Regulations to require a new mandatory condition in HMO licences ensuring that every electrical installation in the HMO is in proper working order and safe for continued use. See guidance on HMO licences. 

5. The inspection

How do I find a ‘qualified and competent person’ to carry out the test?

The Regulations require landlords to have the electrical installations in their properties inspected and tested by a person who is qualified and competent, at least every 5 years.

Guidance has been produced by the electrical safety industry that covers how landlords can choose a qualified and competent inspector and tester. This includes, but is not limited to:

The electrical safety industry has established competent person schemes. Membership of these will not be compulsory to ensure there is no further pressure placed on the industry, nor undue burden placed on inspectors and testers.

When commissioning an inspection, in order to establish if a person is qualified and competent landlords can:

  • check if the inspector is a member of a competent person scheme; or

  • require the inspector to sign a checklist certifying their competence, including their experience, whether they have adequate insurance and hold a qualification covering the current version of the Wiring Regulations and the periodic inspection, testing and certification of electrical installations.

What standard should the electrical installation meet?

The standards that should be met are set out in the 18th edition of the Wiring Regulations.

The Regulations state that a landlord must ensure that electrical safety standards are met, and that investigative or remedial work is carried out if the report requires this.

The electrical installation should be safe for continued use. In practice, if the report does not require investigative or remedial work, the landlord will not be required to carry out any further work.

What will be inspected and tested?

The ‘fixed’ electrical parts of the property, like the wiring, the socket-outlets (plug sockets), the light fittings and the consumer unit (or fuse box) will be inspected. This will include permanently connected equipment such as showers and extractors.

What will happen in the inspection?

The inspection will find out if:

  • any electrical installations are overloaded

  • there are any potential electric shock risks and fire hazards

  • there is any defective electrical work

  • there is a lack of earthing or bonding – these are 2 ways of preventing electrical shocks that are built into electrical installations

What about electrical appliances like cookers, fridges, televisions etc?

The Regulations do not cover electrical appliances, only the fixed electrical installations.

We recommend that landlords regularly carry out portable appliance testing (PAT) on any electrical appliance that they provide and then supply tenants with a record of any electrical inspections carried out as good practice.

Tenants are responsible for making sure that any of their own electrical appliances are safe.

See guidance on portable appliance testing (PAT).

Tenants and landlords may consider registering their own electrical appliances with a product registration scheme. 

6. The report

Landlords must obtain a report (usually an Electrical Installation Condition Report or EICR) from the person conducting the inspection and test which explains its outcomes and any investigative or remedial work required.

Landlords must then supply a copy of this report to the tenant within 28 days of the inspection and test, to a new tenant before they occupy the premises, and to any prospective tenant within 28 days of receiving a request for the report.

If a local authority requests it, landlords must supply them with a copy of this report within 7 days of receiving the request.

If the report requires remedial work or further investigation, landlords must provide written confirmation that the work has been carried out to their tenant and to the local authority within 28 days of completing the work.

Landlords must retain a copy of the report to give to the inspector and tester who will undertake the next inspection and test.

What will the report show?

The electrical installation should be safe for continued use. In practice, if the report does not require investigative or remedial work, the landlord will not be required to carry out any further work.

Inspectors will use the following classification codes to indicate where a landlord must undertake remedial work.

  • Code 1 (C1): Danger present. Risk of injury. The electrical inspector may make any C1 hazards safe before leaving the property.

  • Code 2 (C2): Potentially dangerous.

  • Further Investigation (FI): Further investigation required without delay.

  • Code 3 (C3): Improvement recommended. Further remedial work is not required for the report to be deemed satisfactory.

If codes C1 or C2 are identified in on the report, then remedial work will be required. The report will state the installation is unsatisfactory for continued use.

If an inspector identifies that further investigative work is required (FI), the landlord must also ensure this is carried out.

The C3 classification code does not indicate remedial work is required, but only that improvement is recommended. Landlords don’t have to make the improvement, but it would improve the safety of the installation if they did.

What about new build properties or new electrical installations?

If a property is newly built or has been completely rewired, it should have an Electrical Installation Certificate known as an EIC.

Landlords can provide a copy of the EIC to tenants and, if requested, the local authority. The landlord will then not be required to carry out further checks or provide a report for 5 years after the EIC has been issued, as long as they have complied with their duty or duties under the Regulations.

7. Remedial work

If the report shows that remedial work or further investigation is required, as set out above, landlords must complete this work within 28 days or any shorter period if specified as necessary in the report. Landlords must then provide written confirmation that the work has been carried out to their tenant and to the local authority within 28 days.

What if I don’t do the remedial work?

If a local authority has reasonable grounds to believe that a landlord is in breach of one or more of the duties in the Regulations, they must serve a remedial notice on the landlord requiring remedial action.

Should a landlord not comply with the notice, the local authority may arrange for remedial action to be taken themselves.

The local authority can recover the costs of taking the action from the landlord. The landlord has the right of appeal against a demand for costs.

What if a tenant won’t let me in, or I can’t find an inspector?

A landlord is not in breach of their duty to comply with a remedial notice, if the landlord can show they have taken all reasonable steps to comply.

A landlord could show reasonable steps by keeping copies of all communications they have had with their tenants and with electricians as they tried to arrange the work, including any replies they have had. Landlords may also want to provide other evidence they have that the installation is in a good condition while they attempt to arrange works. This could include the servicing record and previous safety reports.

Urgent remedial action

If the report indicates that urgent remedial action is required, and the landlord has not carried this out within the period specified in the report, the local authority may with the consent of the tenant arrange to carry out remedial work.

The local authority must authorise a qualified and competent person in writing to undertake the remedial action and give at least 48 hours’ notice to the tenant.

The costs for carrying out the remedial work can be recovered from the landlord.

Financial penalties

Local authorities may impose a financial penalty of up to £30,000 on landlords who are in breach of their duties.

Can I appeal against local authorities serving a notice, taking remedial action or a financial penalty?

Yes, landlords can appeal against the decision of a local authority.

In the first instance, landlords have 21 days to make written representations to a local authority against a remedial notice and the intention to impose a financial penalty. The remedial notice is suspended until the local authority considers representations. The local authority must inform the landlord of their decision within 7 days.

Landlords then have a right of appeal to the First-tier Tribunal against:

  • The decision to take remedial action by the local authority. An appeal must be made within 28 days from the day on which a remedial notice is served.

  • A demand for the recovery of costs made by the local authority following remedial action.

  • The decision to take urgent remedial action by the local authority. An appeal must be made within 28 days from the day on which the work started.

  • A financial penalty.

Appeals are made to the First-tier Tribunal (Property Chamber). See more information on the First-tier Tribunal (Property Chamber).

8. Further questions

What if a tenant won’t let me in, or I can’t find an inspector?

A landlord is not in breach of their duty to comply with a remedial notice, if the landlord can show they have taken all reasonable steps to comply.

A landlord could show reasonable steps by keeping copies of all communications they have had with their tenants and with electricians as they tried to arrange the work, including any replies they have had. Landlords may also want to provide other evidence they have that the installation is in a good condition while they attempt to arrange works. This could include the servicing record and previous safety reports.

If an inspection took place and a satisfactory report was issued before the 18th edition of the Wiring Regulations came into force, but less than 5 years ago, will a landlord always need to have the property inspected again as soon as the Electrical Safety Regulations come into force?

Regulation 3 requires that landlords have the electrical installation inspected and tested at intervals of no longer than every 5 years. Electrical safety standards (the 18th edition of the Wiring Regulations) must be met throughout the period of that tenancy.

The 18th edition of the Wiring Regulations came into effect in 2019, so if a landlord already has a report for a property that was carried out after this date and has complied with all the other requirements of the Regulations, they won’t have to have another inspection for 5 years, provided the report does not state that the next inspection should take place sooner.

Existing installations that have been installed in accordance with earlier editions of the Wiring Regulations may not comply with the 18th edition in every respect. This does not necessarily mean that they are unsafe for continued use or require upgrading.

It is good practice for landlords with existing reports to check these reports and decide whether the electrical installation complies with electrical safety standards. Landlords might also wish to contact the inspector who provided a report to ensure the installation complies with electrical safety standards.

Will all installations have to comply with the 18th edition, even if they were installed before this edition was in force?

The Regulations state that a landlord must ensure that electrical safety standards are met, and that investigative or remedial work is carried out if the report requires this.

The electrical installation should be safe for continued use. In practice, if the report does not require investigative or remedial work, the landlord will not be required to carry out any further work.

Reports can also recommend improvement, in addition to requiring remedial work. If a report only recommends improvement but does not require any further investigative or remedial work to be carried out – indicated with a ‘C3’ classification code – then while it would be good practice to carry out this work, it would not be required to comply with the Regulations.

What about new build properties or new installations?

If a property is newly built or has been completely rewired, it should have an Electrical Installation Certificate known as an EIC.

Landlords can provide a copy of the EIC to tenants and, if requested, the local housing authority. The landlord will then not be required to carry out further checks or provide a report for 5 years after the EIC has been issued, as long as they have complied with their duty or duties under the Regulations.

Which tenancies do the new Regulations apply to?

If a private tenant has a right to occupy a property as their only or main residence and pays rent, then the Regulations apply. This includes assured shorthold tenancies and licences to occupy.

What about where tenancies ‘roll over’ into periodic tenancies? Will that count as a new tenancy?

Whether or not a ‘periodic’ tenancy is a new tenancy, as defined in Regulation 2, depends on the type of tenancy issued.

  • For ‘contractual periodic tenancies’ – where it is written in the original tenancy agreement that on expiry of the fixed term the tenancy will become periodic – the periodic tenancy will be part of the same tenancy and no new tenancy will be created.

  • For ‘statutory periodic tenancies’ – where on expiry of the fixed term the tenancy rolls over into a periodic tenancy automatically by statute (rather than by contract) – the periodic tenancy will be a new tenancy.

Properties let on statutory periodic tenancies where the fixed term expires between July 2020 and April 2021 will require an inspection and test at this point under the Regulations.

Covid 19 - Property Management

Since the announcement of the property market reopening Orchards have been working with suppliers, and our clients to ensure safe practices are in place for when we reopen on Monday 18th May.

Simple guidance outlined below is being provided to all of our contractors, tenants and property management staff;

  • Maintenance can resume as normal, with contractors abiding by social distancing guidelines.

  • Tenants have the opportunity to reject access for works, inspections etc. including those works seen as compliance issues.

  • Minimum 3 void days to be put in place in between tenancies

  • All tenancy documentation to be signed online.

  • Keys for Move ins and Contractors to be cleaned before giving out and once being received back.

  • Use of an external key safe for contractor collection of keys

  • Routine inspections to continue via video call.

  • Tenants will be asked standard questions before works are arranged to determine if they are “at risk” or recently been ill.

  • Contractors will be asked standard questions before works are arranged to determine if they are “at risk” or recently been ill.

Covid 19 - Office Procedures

Since the announcement of the property market reopening Orchards have been working with suppliers, and our clients to ensure safe practices are in place for when we reopen on Monday 18th May.

Simple guidance outlined below has been provided to all of our staff to ensure the remain safe whilst working.

  • Wipe down all surfaces each morning and end of day

  • Taking and recording temperature each morning

  • Staggered Lunch times

  • Front Office staff to use the front door as entrance and exit

  • Middle office staff use middle door as entrance and exit

  • Client facing and Office based staff to be separated including in common areas.

  • Different Kitchen and Toilet facilities provided for the Front Office Staff and Middle Office Staff

  • Maintaining a minimum of 2 metre for anyone entering the office but minimise access by locking the front door.

  • Bringing in lunch from home which doesn’t require putting in the fridge or the microwave in order to cut down on surfaces touched.

  • Stay at your assigned workspace (NO HOT DESKING)

Anyone showing any symptoms no matter how minor must stay home.

Covid 19 Valuations

Since the announcement of the property market reopening Orchards have been working with suppliers and our clients to ensure safe practices are in place for when we reopen on Monday 18th May.

Simple guidance outlined below will enable us to ensure all parties remain safe, and valuations are able to recommence.

  • Vendors have the opportunity to choose between three styles of valuation - 1) Standard Visit to the property - 2) Video Call Valuation or 3) Desktop Valuation

  • Vendor and Agent to maintain a minimum of 2 metre distance from each other at all times.

  • All discussions surrounding the valuation etc. ideally to be carried out either in the garden or by phone/video call, otherwise at a minimum 2 metre distance.

  • Supporting documentation surrounding the valuation to be provided in digital copies rather than hard copy.

  • The vendors agree to wiping all surfaces down before and after

  • The vendors are to leave doors, windows open, and lights on

  • Agent to wear gloves throughout the visit and dispose of them properly, immediately afterwards

  • Agent to wear masks when indoors

  • Agent to wash your hands with soap and water (or hand sanitiser if not available) immediately after entering a property.

  • Vendor advised to wash hands immediately after the valuation has finished

As standard all new property instructions will now including a Virtual Tour / Video Tour

Covid 19 - Viewings

Since the announcement of the property market reopening Orchards have been working with suppliers, vendors and viewers to ensure safe practices are in place for when we reopen on Monday 18th May.

Simple guidance outlined below will enable us to ensure all parties remain safe, and viewings are able to recommence.

  • Maximum time limit of 15 minute for viewings

  • Maximum of 3 adults from same household allowed to view – No friends or relatives

  • No open houses will be held

  • Viewing of Virtual Tours and/or Video Tours prior to physical viewing

  • Viewing qualification form must be completed, ensuring the viewer and vendor are comfortable with the practices in place and have not recently, or currently ill.

  • Vendors to leave the property or at the very least if not possible to leave will be in the garden

  • The vendors agree to wiping all surfaces down before and after the viewing

  • Vendors to leave doors open, lights on and windows open.

  • Applicant agrees to not touch any surfaces

  • Agent to wear gloves and maintain 2m distancing

  • Agent to wear mask when indoors, viewers advised of the same.

  • Viewer and Agent to wash hands with soap and water (or hand sanitiser if not available) immediately after entering a property.

  • No Printed Brochures to be provided at this time.

    As standard all new properties will have a video tour / virtual tour. We are working with our vendors to retrospectively introduce these to our existing marketed properties.

 
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Message to Our Vendors

Dear Our Vendors,

May we start by saying thank you. Thank you to all of the vendors who have taken the time to contact us and to discuss as best we can, the plans for the future.  

If your property has sold – We will be working with you and your buyer to ensure key communication is kept through this period. We are having briefings with all solicitors as to their official guidance on exchanges & completions and so far it seems to be that the advice is for simultaneous exchanges and completions. This does increase the risk, but the idea is that it doesn’t create a situation where someone effectively fails to complete on their sale or purchase when the situation is out of their control and become legally responsible for mounting costs.

For those of you who have exchanged – the main issue has been caused by some removal companies cancelling bookings. Please ensure you contact your removal company at the earliest point you can to confirm they are still going ahead as planned. Solicitors and Banks remain able to complete at this time.

If your property is for sale – Strangely enough, our research from speaking to applicants, and the number of enquiries and new registrations we are receiving are showing that the market doesn’t appear to be slowing, and if anything this time of isolation may increase the demand to move. Having spoken to a number of homeowners they begin to realise that they need to upsize since working from home with two kids all day means they are aware they need more space. Or downsizing because they realise they have worked too hard and for too long to worry about income anymore.

But even if your buyer doesn’t fall in to either category, most people are expecting to see their time spent on apps like Rightmove, Facebook Market Place and local business websites increase as they face this period of isolation.  

We continue to be available by phone and by email Monday to Saturday.

Our best advice during this period is that if your enquiry is urgent to please email team@orchards.co.uk to ensure an available member of the team receives it.

Please continue to call our normal landline number of 01525 40 22 66.

Kindest Regards

The Whole Team at Orchards

 

Message to our Tenants

Dear Tenants,

First of all I would like to say thank you for your continued dialogue with us. Communication is key and we ask all of you to contact us with any concerns you may have.

Everyone at Orchards fully appreciates the stress and strain you are all under during this time, don’t forget are team comprises of tenants too.

The team are working hard in the background to ensure you get the continued service you require and deserve, but understandably we are going to need you help during this time too.

As of this now;

  1. All property inspections are being postponed.

  2. To ensure the legal obligations of our landlords are fulfilled any Gas Certificate which are due to expire within in the next two months are being instructed for renewal now. This is essential maintenance, but should you have any concerns at all please let us know. They will only proceed with you permission. Please ensure you contact Gas-Elec if you have any concerns about having the inspection carried out on 01473 827277.

  3. For properties currently on the market, we will ask you to clarify your intentions, if you are still able to vacate at the date you had originally planned or do we need to make alternative arrangements with you.

  4. Essential maintenance will be the priority for all members of staff here, ensuring boilers, water supplies, electricity etc remain uninterrupted.

Perhaps most importantly for some is the financial struggles that may occur at this time.
We have been struggling to find the best possible way to word this, but the reality is, it’s really rather black and white. Your rent remains legally due, and the last thing we want to see is any tenant end up getting themselves in debt and we stress that you get the financial help required in order to continue to pay your rent. The government has increased the amount of financial support on offer for housing claims and universal credit claims.

Just because your landlord has the term “landlord” they are still the same as you and I, still have the same financial concerns, still trying to find the best way to work during this time in order to pay their bills, a large proportion of our landlords are retired and have put their money into property where pension funds were failing and there was virtually zero return in interest from the banks. These landlords rely heavily on the rent as the income they live off and they too are also very worried.
If you cannot pay the full rent, pay what you can when you can, to help stop the debt from escalating and any outstanding amounts will need to be settled by arrangement once we are through this period if the full rent does not come in.

It also poses a lot of other potential issues from a management point of view such as not having any funds to pay contractors for maintenance which comes out of the rent and of course our own wages, as individuals we are also in a position where we will lose our own income and not be able to pay our own rent. The knock on effect is quite far reaching so we all await for more specifics to be clarified and hope that it provides some reassurance for all of us because at present all parties are naturally left anxious and wondering where we all go from here!

We are hoping however that the government’s announcement on Friday to support employers by covering 80% of the wages of furloughed workers will prevent or limit the number of workers being unpaid at this time.

Further advice and information can be found below.

Government advice - https://www.gov.uk/government/news/coronavirus-support-for-employees-benefit-claimants-and-businesses
Housing Benefit - https://www.centralbedfordshire.gov.uk/info/53/benefits/5/housing_benefit
Housing Benefit Central Beds - https://centralbedfordshire.egovhub.net/Org/Production/Apps/HBNewClaim/Launch.aspx
Universal Credit - https://www.universal-credit.service.gov.uk/postcode-checker

We continue to be available by phone and by email Monday to Saturday.

Our best advice during this period is that if your enquiry is urgent to please email team@orchards.co.uk to ensure an available member of the team receives it.

Please continue to call our normal landline number of 01525 40 22 66.

Kindest Regards
The Whole Team at Orchards